Technology upgrades will enhance players’ experiences
The Maryland Lottery will soon consolidate two of its mobile apps into one, making it easier to access all the information you need in one place. The change is part of a technology upgrade that also includes an update to the mdlottery.com website.
The app changes and website refresh are scheduled to take place Monday, April 1. Players who already have the current Maryland Lottery app on their mobile devices need not take any action — the app will be updated automatically on April 1.
The improved app will, for the first time, include Keno and Racetrax functions that are currently only available in a separate app. Along with the upgrades to the Maryland Lottery app, the Lottery will retire its Keno / Racetrax app on April 1.
Before deciding to merge the Keno/Racetrax app into the Maryland Lottery app, the Lottery conducted focus groups with players. The findings helped the Lottery improve the app to provide a better player experience.
The update will help players access winning numbers and jackpot information more quickly. A preference center in the app will enable users to customize the placement of information so that the home screen prominently displays the information they look for most often.
The updated app will also allow for the addition of animation and video. Keno players, for example, will see animated screens on the app that better resemble the experience of watching Keno games at retail locations. Additional varieties of animated Keno screens will be added in the future.
As for the website updates, look for more info on new promotions, more visible winner and Lottery news along with announcements of additional winning opportunities.
There are no changes being made to the My Lottery Rewards app, which enables players to enter tickets into second-chance promotions and accumulate points that can be redeemed for items at an online store.
Have questions? Check out the Frequently Asked Questions section below.
Frequently Asked Questions
Why is the MD Lottery making changes to its mobile apps?
The Maryland Lottery is consolidating two of its mobile apps (MD Lottery app and Keno/Racetrax app) into one single app. The new app has been created with the latest technology to provide the best experience for our players.
What about the My Lottery Rewards mobile app?
There are no changes to the My Lottery Rewards mobile app. Players will still be able to scan and enter tickets, complete achievements, enter second chance promotions, enter Points for Drawings, and redeem points for prizes on this app.
How do I get the new Maryland Lottery app?
If you already have the current Maryland Lottery app downloaded on your mobile device, the app should automatically update to the new version. If you do not have automatic updates enabled on your smartphone, you must go into the App Store (iOS) or Google Play Store (Android) and accept the new app update.
- On iPhone – Go to Settings, App Store, App Updates, toggle the button “on” to allow for auto updates.
- On Android — Open the Google Play Store app, tap the profile icon at the top right, tap Manage Apps & Device, tap Update next to the MD Lottery app logo.
If you do not already have the Maryland Lottery app, download it for iPhone and Android.
Who should I contact if I need help getting the new app or have a question on how it works?
Please email the Lottery at [email protected].
When will the Keno and Racetrax app no longer be available?
The Keno and Racetrax app will no longer be available to players as of April 1, 2024. All functions from the Keno and Racetrax app will be available in the new Maryland Lottery Core app on April 1.
Where can I check for results of Keno games & Racetrax races?
All functions from the Keno and Racetrax app including watching Keno game results, checking hot and cold numbers and finding Racetrax game results will be available in the new Maryland Lottery app on April 1.
Will there be any changes to mdlottery.com?
There will also be some minor updates to the mdlottery.com that will occur on April 1, 2024. These updates will improve your experience on our website, provide a more consistent experience on the mobile app and website and set the stage for upcoming new game launches.
What are some of the features of the new mobile app?
- The new app is designed to quickly display winning numbers and jackpot information and scan tickets. These are the three functions used most often on the app.
- The new preference center allows you to customize the home screen of the app so you can see what games and jackpots are important to you.
- New Keno game animations will be available to watch in the app and will be similar to what you see at a retailer.
- There will be easy access to information on new promotions.
- The scratch-off page has been improved with easier to view graphics, including an option to see the entire ticket front, back and scratched.
Can I still Find a Retailer using the mobile app?
Yes, you can access the Find a Retailer function on the “Tools” page or in the “More” page menu.
Can I still fill out an ePlayslip using the mobile app?
Yes, you can access the ePlayslip function from the “Tools” page menu or the “More” page menu, accessible from the home screen. You can also save your ePlayslips to use again, if desired.
What are some of the features of the updated mdlottery.com website?
- Easy to find winning numbers and current jackpot information.
- Improved viewing experience when accessing the website from your mobile phone.
- A section that highlights our latest winners and current Lottery news.
- A comprehensive How to Claim a Prize page with all the information you need.
How do I locate information on the updated mdlottery.com?
- Overall Site Navigation: Click on the series of three yellow lines in the upper right of the home page on either the desktop or mobile version of the website.
- Keno and Racetrax Results: Click to the overall site navigation. On mobile devices, click on games and then click on Keno or Racetrax as desired. On the desktop version of the website Keno and Racetrax are listed under Games and you can click on the desired game.
- FAST PLAY Progressive Jackpot Games: Look for the slider in the while box in the jackpot on the home page to see the current jackpot for each progressive game. Or go the FAST PLAY games page and click the P in the yellow circle (Progressive).
- Translate: The translate feature from the overall site navigation menu on both desktop and mobile versions.
