How to Claim a Prize
To claim any prize at Maryland Lottery headquarters, winners must schedule an appointment. Walk-ins are not permitted. Schedule your appointment here.
Winning Tickets Worth $600 or Less
All Maryland Lottery retailers are authorized to redeem winning tickets with a value up to and including $600.
Winning Tickets Worth More Than $600
To claim a winning ticket with a value larger than $600, you must present proof of your Social Security number or Federal Tax ID number and a photo ID to prove that you are at least 18 years old. Your name must match exactly on both documents in order to process your claim.
Acceptable forms of photo ID are:
- Valid driver’s license
- Valid military ID
- Valid government-issued ID
- Valid passport
Acceptable proof of SSN/Tax ID are:
Your proof of SSN/Tax ID document must include your entire 9-digit SSN or Tax ID Number.
- Original signed Social Security card
- Health insurance card containing your name
- W-2 form or a pay stub issued by the claimant’s employer
- 1099 form issued by a bank or other financial institution
Winning Tickets Worth $5,000 or Less
Winning tickets with a value up to and including $5,000 may be redeemed at any Expanded Cashing Authority Program (XCAP™) retailer, unless directed to claim at Lottery headquarters. ID and proof of social security number are required for any prize larger than $600.
XCAP™ retailers cannot cash prizes over $600 for non-resident and resident aliens (tax ID begins with “9”).
XCAP Locations by City (Updated 11/19/24)
XCAP Locations by Retailer Name (Updated 11/19/24)
Winning Tickets Worth $25,000 or Less
Maryland Lottery headquarters and the cashiers’ windows at Maryland casinos can redeem winning Lottery tickets valued up to and including $25,000. Casinos cannot cash prizes over $600 for non-resident and resident aliens (tax ID begins with “9”). Please note that you must be at least 21 years of age to enter a Maryland casino. Here are the casino locations:
- Horseshoe Casino, 1525 Russell Street in Baltimore (Baltimore City)
- MGM National Harbor, 101 MGM National Avenue in Oxon Hill (Prince George’s County)
- Live! Casino, 7002 Arundel Mills Circle in Hanover (Anne Arundel County)
- Ocean Downs Casino, 10218 Racetrack Road in Berlin (Worcester County)
- Hollywood Casino, 1201 Chesapeake Overlook Parkway in Perryville (Cecil County)
- Rocky Gap Casino, 16701 Lakeview Road NE in Flintstone (Allegany County)
Winning Tickets Worth More Than $25,000
Winning tickets of any amount may be claimed at the Maryland Lottery headquarters located at 1800 Washington Boulevard in Baltimore and will be paid by check. If the ticket is valued at more than $25,000, it must be claimed at the Maryland Lottery headquarters. All claims at the Washington Boulevard location are by appointment only—no walk-ins. Schedule your claim appointment here.
The Maryland Lottery headquarters pays prizes valued up to $25,000, less offsets and obligations, by check on the day of the claim. The Maryland Lottery headquarters does not pay any prizes in cash. For prizes valued at more than $25,000, please allow at least 30 business days for the claim to be processed and paid.
Winning Subscription Tickets
Subscription prizes up to $600 will be automatically paid to winners by mail. If the prize is more than $600, Lottery staff will contact you with information on how to claim your prize. Get more information about subscriptions here.
My Lottery Rewards Prizes
All cash and noncash prizes won in second-chance promotions and Points for Drawings must be claimed at Maryland Lottery headquarters. Winners are contacted by the Lottery and must schedule an appointment and follow the same procedures listed above to claim their prize.
For questions about prizes won through My Lottery Rewards second-chance promotions or Points for Drawings, please call the Lottery’s office at 410-230-8800.
Contacts and More Information
For more information or questions on claiming a prize:
Email [email protected] or
Call 410-230-8800
For prizes larger than $5,000, the Lottery is required to withhold the following taxes:
- 24.0% federal tax
- 8.75% state tax for Maryland residents
- 8% state tax for non-Maryland residents
Prizes of $601 to $5,000 are taxable and must be reported when winners file their tax returns. The amount of tax on prizes in this range varies depending on the winner’s circumstances. For information on Lottery prizes and State or Federal tax obligations, visit marylandtaxes.gov or irs.gov, or consider speaking with a qualified tax professional.
To process a payment by mail, download a claim form and mail it to:
Maryland Lottery Customer Resource Center
1800 Washington Boulevard
Suite 330
Baltimore, MD 21230
For claims by mail of prizes larger than $600, please remember to include a copy of your photo ID to prove that you are at least 18 years of age, and a copy of a document that shows proof of your social security number. Some acceptable forms of ID are noted above. Please allow at least 30 business days for processing from the date the Lottery receives a claim through the mail.
Maryland Lottery and Gaming Headquarters
Montgomery Park Business Center
1800 Washington Boulevard, Suite 330
Baltimore, Maryland 21230
Hours: Monday – Friday, 8:30 a.m. to 4:15 p.m.
Phone: 410-230-8730
Currently, all customer resource center visitors must make an appointment in advance. No walk-ins will be allowed. Schedule your appointment here.
Free parking is available in the Red Lot, accessible from Washington Boulevard (across from Royal Farms). Use the intercom at the entrance to the parking lot to tell the Montgomery Park security staff that you are visiting the Lottery office. Enter the building through the revolving doors and visit the reception desk.
The cashiers’ windows at Maryland casinos are able to redeem winning Lottery tickets valued up to and including $25,000. Please note that you must be at least 21 years of age to enter a Maryland casino to claim a Lottery prize. Here are the casino locations:
- Horseshoe Casino, 1525 Russell Street in Baltimore (Baltimore City)
- MGM National Harbor, 101 MGM National Avenue in Oxon Hill (Prince George’s County)
- Live! Casino, 7002 Arundel Mills Circle in Hanover (Anne Arundel County)
- Ocean Downs Casino, 10218 Racetrack Road in Berlin (Worcester County)
- Hollywood Casino, 1201 Chesapeake Overlook Parkway in Perryville (Cecil County)
- Rocky Gap Casino, 16701 Lakeview Road NE in Flintstone (Allegany County)
