Schedule an Appointment

Winning tickets can be redeemed with an in-person appointment at the Maryland Lottery Claims Center located at:

Montgomery Business Park
1800 Washington Blvd, Suite 330
Baltimore, MD 21230
Get Directions

Schedule your appointment below.

Walk-ins are not permitted. Visitors must schedule an appointment.

Claims Center hours are:
Mondays: 8:45 a.m. to 3:55 p.m.
Tuesday through Friday: 9 a.m. to 3:30 p.m.

On THE BIG SPIN ticket, if you reveal a “SPIN” symbol, scan your ticket to reveal the prize amount. Do not schedule an appointment if the prize you reveal is $10 to $250. You can redeem your ticket at any Lottery retailer. Click here for more information.

Important information for your appointment:

  • You must bring your winning ticket and two forms of identification to your Claims Center appointment: a photo ID and a second document that shows proof of your Social Security Number. Examples of the accepted forms of ID are listed on the How To Claim page of the Lottery’s website. Your name must match exactly on your two forms of ID or the Lottery will not be able to process your claim (Your first and last name, middle initial or name, Jr., etc.)
  • Please arrive no more than 5 minutes prior to your scheduled appointment. If you arrive more than 5 minutes prior to your appointment time, we ask that you wait outside the building.
  • Free parking is available in the Red Lot, accessible from Washington Boulevard (across from Royal Farms). Use the intercom at the entrance to the parking lot to tell the Montgomery Park security staff that you are visiting the Lottery office. Enter the building through the revolving doors and visit the reception desk.
  • Names provided during the scheduling process are for the Lottery’s internal use only. Lottery winners’ identities are not made public without the winner’s written consent.